Account Management

Complete guide to managing your GreenMonkey account, from profile settings to security and subscriptions.

Account Overview

Dashboard Navigation

Your account dashboard is organized into sections:

Overview - Quick stats and activity feed
Profile - Public-facing information
Settings - Account configuration
Security - Password and 2FA
Payments - Billing and payouts
API Keys - AI provider management
Notifications - Email and platform alerts

Profile Settings

Basic Information

Display Name

Shown on products and reviews
Can differ from login email
Change anytime
Unicode characters supported

Bio

500 character limit
Markdown supported
Link to social profiles
Highlight expertise

Profile Picture

JPG, PNG, or GIF
Max 5MB
Square recommended
Auto-resized

Website & Social Links

Personal website
GitHub profile
Twitter/X handle
LinkedIn URL
Discord username

Privacy Settings

Control your visibility:

Public Profile - Discoverable by all
Private Profile - Only direct links
Activity Feed - Show/hide purchases
Sales Data - Public/private stats

Security Settings

Authentication Methods

Email Authentication

Magic link login
No password needed
Links expire in 10 minutes
Check spam folder

OAuth Providers

GitHub (recommended for developers)
Google (quick and secure)
Link multiple providers
Unlink anytime

Two-Factor Authentication (2FA)

Enable extra security:

Go to Settings → Security
Click "Enable 2FA"
Scan QR code with authenticator app
Enter verification code
Save backup codes safely

Supported apps:

Google Authenticator
Authy
1Password
Microsoft Authenticator

Session Management

View and manage sessions:

Active sessions list
Device information
IP addresses
Sign out remotely

Payment Settings

For Buyers

Payment Methods

Add and manage:

Credit/debit cards
Default payment method
Billing addresses
Payment history

Purchase History

View all transactions:

Order date and amount
Product details
Seller information
Download receipts
Request refunds

For Sellers

Stripe Connect

Manage your payouts:

Bank account details
Payout schedule
Tax information
Financial reports

Earnings Dashboard

Track your income:

Daily/monthly/yearly views
Product performance
Fee breakdowns
Pending payouts

Subscription Management

Current Plan

View your tier:

Free
Pro ($9/month)
Business ($49/month)
Enterprise (custom)

Upgrading Plans

To upgrade:

Go to Settings → Subscription
Choose new plan
Review benefits
Enter payment info
Confirm upgrade

Benefits apply immediately!

Downgrading/Canceling

To change plans:

Downgrade at end of billing cycle
Keep benefits until expiration
No partial refunds
Data retained for 90 days

Plan Benefits Comparison

Feature	Free	Pro	Business	Enterprise
Purchase products	✅	✅	✅	✅
Sell products	✅	✅	✅	✅
Transaction fee	20%	18%	15%	Custom
Priority support	❌	✅	✅	✅
Advanced analytics	❌	✅	✅	✅
Team workspaces	❌	❌	✅	✅
API access	❌	Limited	Full	Full
White-label	❌	❌	❌	✅

Notification Preferences

Email Notifications

Configure when to receive emails:

Transactional (always on)

Purchase confirmations
Security alerts
Payment receipts

Marketing (optional)

New features
Seller highlights
Platform updates
Special offers

Activity (customizable)

Product updates
Review notifications
Follower alerts
Sales notifications

Platform Notifications

In-app alerts for:

Direct messages
Support responses
Product updates
System announcements

Data Management

Export Your Data

Request your data:

Go to Settings → Privacy
Click "Export My Data"
Select data types
Receive download link via email

Includes:

Profile information
Purchase history
Products created
Reviews written
API usage logs

Account Deletion

To delete your account:

Go to Settings → Privacy
Click "Delete Account"
Confirm understanding
Enter password
Final confirmation

⚠️ Warning: Deletion is permanent!

What happens:

Profile removed
Products delisted
Reviews anonymized
Purchases retained (for records)
30-day recovery window

Team Accounts (Business+)

Creating a Team

For Business/Enterprise plans:

Go to Settings → Team
Click "Create Team"
Name your team
Set permissions

Team Roles

Owner

Full control
Billing access
Member management
Cannot be removed

Admin

Manage products
View analytics
Invite members
Edit team settings

Member

Create products
View team products
Limited settings
No billing access

Team Features

Shared product ownership
Consolidated analytics
Unified billing
Activity audit logs

API Access

API Keys

For programmatic access:

Go to Settings → API
Click "Generate API Key"
Name your key
Set permissions
Copy immediately (shown once!)

API Permissions

Configure access:

Read products
Create products
Manage orders
View analytics
Update listings

Rate Limits

By plan:

Free: N/A
Pro: 100 requests/minute
Business: 1,000 requests/minute
Enterprise: Custom

Referral Program

Your Referral Code

Find your unique code:

Dashboard → Referrals
Share unlimited times
Track performance
Earn commissions

Referral Benefits

When someone uses your code:

They get 10% off first purchase
You earn 5% commission
Both get Pro trial (7 days)
Lifetime tracking

Referral Analytics

Track your impact:

Total referrals
Conversion rate
Earnings generated
Top converting products

Troubleshooting

Common Issues

Can't sign in

Check email spelling
Try different browser
Clear cookies
Use different auth method

Payment failed

Verify card details
Check expiration date
Contact bank
Try different card

Missing purchases

Check correct account
Review email receipts
Contact support
Provide order ID

Getting Support

Self-Service

Help documentation
Video tutorials
Community forum
FAQ section

Direct Support

support@greenmonkey.dev
Live chat (Pro+)
Response within 24h
Priority for paid plans

Best Practices

Security Tips

✅ Do:

Use strong passwords
Enable 2FA
Review sessions regularly
Keep email updated
Monitor account activity

❌ Don't:

Share login credentials
Use public computers
Ignore security alerts
Reuse passwords
Click suspicious links

Account Maintenance

Monthly checklist:

Next Steps

Secure your account with 2FA
Set up payment methods
Configure notifications
Manage API keys